Syarat & ketentuan

These Terms of Service ("Terms") govern your access to and use of the websites, software, APIs, and services (collectively, the "Services") provided by Butter Technology Holdings ("Butter," "we," "us," or "our"), a Wyoming C Corporation, including ButterPOS, ButterStore, ButterPay, ButterCX, Bosku, and buildwithbutter.com. Indonesian operations are conducted under an operating license granted to PT Butter Teknologi Group, our authorized Indonesian operating entity.

By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 17 years old and capable of entering into a binding contract to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Accounts

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or applicable law.

3. Acceptable Use

You agree not to:

• Use the Services for any unlawful, harmful, fraudulent, or deceptive purpose.
• Send spam, unsolicited messages, or content that violates Meta's WhatsApp Business Messaging Policy or any other platform's policies.
• Reverse engineer, decompile, or attempt to extract the source code of the Services.
• Interfere with or disrupt the integrity or performance of the Services.
• Use the Services to develop a competing product.
• Resell, sublicense, or transfer access to the Services without our written permission.

4. Your Content & Data

You retain ownership of all data, content, and materials you submit to the Services ("Your Content"). You grant Butter a worldwide, non-exclusive, royalty-free license to host, store, process, and transmit Your Content solely as necessary to operate and provide the Services to you.

You are solely responsible for Your Content and for ensuring you have all rights and consents necessary to submit it to the Services, including consents required to message end users via WhatsApp or other channels.

5. Third-Party Services & Meta Platform

The Services may integrate with third-party platforms, including Meta's WhatsApp Business Platform, Google, GoFood, GrabFood, and various payment providers. Your use of those platforms is subject to their respective terms. When using ButterCX or any WhatsApp Business API feature, you must comply with the Meta WhatsApp Business Messaging Policy and the WhatsApp Business Solution Terms.

6. Fees & Payment

Certain Services are offered on a paid subscription or per-transaction basis. Fees, billing cycles, and payment terms are described at the point of purchase. Unless otherwise stated, fees are non-refundable. You are responsible for any taxes associated with your use of the Services.

7. Intellectual Property

The Services, including all software, designs, trademarks, and content provided by Butter, are owned by Butter or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms.

8. Termination

You may stop using the Services at any time. We may suspend or terminate your access to the Services if you violate these Terms, if required by law, or if continued provision of the Services becomes commercially impractical. Upon termination, your right to use the Services will cease, and we may delete Your Content subject to our data retention policies.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUTTER DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUTTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS YOU PAID TO BUTTER IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Butter, its affiliates, officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, Your Content, or your violation of these Terms or any law or third-party right.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be resolved in the competent state or federal courts located in Wyoming, except (a) where applicable law requires otherwise, or (b) for matters arising out of services delivered within the Republic of Indonesia by PT Butter Teknologi Group, which shall be resolved in the competent courts located in Jakarta, Indonesia.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the Services or by email. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. Contact

Butter Technology Holdings (Wyoming C Corporation)
Email: legal@buildwithbutter.com
Website: buildwithbutter.com

Indonesian operating entity (operating under license):
PT Butter Teknologi Group — Jakarta, Indonesia.